ZarizSoftwareEspañol

Privacy Policy — Zariz Virtual Try-on

Version 1.0 — effective October 14, 2026

Zariz Virtual Try-on (the "App") is an application for Shopify stores that lets a store's shoppers virtually try on a garment by uploading a photo of themselves. The App is developed and operated by Rodrigo Quilaqueo, under the trade name ZarizSoftware, based in Santiago, Chile ("ZarizSoftware", "we", "us").

This policy explains what data the App processes, why, how long it keeps it, and what rights you have. It applies to two kinds of people:

  • Merchants: the Shopify stores that install the App.
  • Shoppers: the people who use the virtual try-on in a merchant's store.

1. Our role

  • For merchants, we are the controller of the account data the App needs to work and to bill.
  • For shoppers, we process data on behalf of the merchant, who is responsible for their store and their relationship with their customers. We do so only to provide the virtual try-on service and as described in this policy.

2. What data we process

2.1 Shoppers

Data Purpose How long it is kept
The photo you upload Generating the virtual try-on image Deleted as soon as the generation finishes. An automatic cleanup also removes any remaining file within 24 hours at most
The generated image Showing it to you in the store Automatically deleted within 24 hours at most. It can only be viewed through a private link that expires after 15 minutes
A random identifier stored in your browser (localStorage) Limiting the number of try-ons per visitor to prevent abuse In your browser, until you clear the site's data. In our systems, while the merchant has the App installed
Technical request data (IP address, date and time, browser) Security and troubleshooting 30 days, in server logs

We do not ask for or store your name, email address, phone number, postal address or store account details. The random identifier is not linked to your identity.

2.2 Merchants

Data Purpose How long it is kept
Store domain and the access credentials Shopify provides at installation Connecting the App to the store Until the App is uninstalled
Widget settings, selected products and campaigns (product IDs and titles) Showing the try-on where it should appear Up to 48 hours after the App is uninstalled
Product images Generating the try-ons. The product's featured image is copied for each try-on Deleted when each generation finishes, and within 24 hours at most
Usage, credit balance, plan and purchases Running the credit model and billing Up to 48 hours after the App is uninstalled
An encrypted identifier (hash) of the store domain Preventing the welcome gift from being granted more than once Indefinitely. It does not reveal the domain and contains no other data
Photos the merchant uploads in the Try it out section Generating try-ons in the admin panel Same as shopper photos: deleted when finished, and within 24 hours at most

Payments: plan and pack charges are processed by Shopify, using its own payment methods. We do not receive or store card or bank account details.

3. What we don't do

  • We do not use your photos to train artificial intelligence models, neither our own nor third parties'.
  • We do not sell or share data for advertising purposes.
  • We do not use tracking, analytics or advertising cookies. The App includes no analytics tools or social media pixels.
  • We do not make automated decisions that produce legal effects on people.

4. Who we share data with

Only with the providers we need to deliver the service:

Provider Purpose Location
Google Cloud Servers, temporary image storage, database, technical logs and the artificial intelligence model that generates the virtual try-on image United States
Shopify Store platform, App installation and billing According to Shopify's privacy policy

Under Google Cloud's terms, Google processes this data only on our behalf and does not use it to train its models. Data is transferred to the United States under the contractual safeguards Google Cloud provides.

We may also disclose data when required by law or by a competent authority.

5. Security

  • Images are stored in private storage with no public access. They can only be viewed through signed links that expire after 15 minutes.
  • Communications are encrypted (HTTPS).
  • Store requests are verified with Shopify's signature, and access to our systems is restricted to least-privilege service accounts.
  • Images are deleted automatically within 24 hours, even if the immediate deletion fails.

6. Your rights

Under applicable law — including Chile's Law No. 19,628 on the protection of private life and its amendments, the GDPR in the European Union, and the applicable U.S. state privacy laws — you may request access, rectification, erasure, objection or portability of your data.

  • Shoppers: since we process your data on behalf of the store, you can contact the store or write to us directly. Keep in mind that we do not store data that identifies you, and that your photos and generated images are deleted within 24 hours at most.
  • Merchants: when the App is uninstalled, Shopify asks us to delete the store's data and we do so within the following 48 hours. You can also request it earlier, in writing.
  • Requests made through Shopify: we answer them through the mechanisms Shopify requires (privacy compliance webhooks).

We will respond within the time limits set by law. If you are not satisfied, you can file a complaint with the relevant data protection authority.

7. Minors

The App is not intended for people under 18. Photos of minors must not be uploaded. If we find that a minor's photo was uploaded, we delete it immediately.

8. Changes to this policy

If we change this policy, we will publish the new version at this same address, with its effective date. If the change is significant, we will notify merchants in the App's admin panel or by email at least 30 days in advance.

9. Contact

  • Privacy and data requests: privacy@zarizsoftware.com
  • General support: support@zarizsoftware.com
  • Owner: Rodrigo Quilaqueo, Santiago, Chile